Services

Treat and prevent herpes outbreaks from home

If you're experiencing oral or vaginal sores, itching, or burning, you might be dealing with a herpes infection. You don’t have to wait to see a doctor in-person—get treatment quickly from the convenience of your phone with the support of our compassionate providers.

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Fast, convenient consultations

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Fast, local pickup

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Judgment-free care and expert guidance

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Affordable with or without insurance

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100+ options, including non-hormonal methods

Safe, FDA-approved treatment options

Consult with a provider in 1 business day

Local pharmacy pickup or delivery depending on service

Affordable care

Insurance optional

How it works

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Complete our online intake form
Complete our online intake form

Answer questions about your current symptoms, medical history, and any additional considerations. Your Hey Jane provider will assess your symptoms to help diagnose the infection before prescribing a treatment or recommending a care plan that works for you.

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Consult with a provider in 1 business day
Consult with a provider in 1 business day

Your Hey Jane provider will review your chart to assess your symptoms to help diagnose the infection. They'll reach out to you via Spruce, our secure messaging app, with any questions.

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Image of a pharmacist handing a patient a brown paper envelope with medication inside
Image of a pharmacist handing a patient a brown paper envelope with medication inside
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Pick up herpes treatment ASAP
Pick up herpes treatment ASAP

If you need a prescription, it will be sent to be filled at your local pharmacy of choice for pickup. We offer delivery in some cases as well.

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Image of a hand holding a mobile smart phone where a provider is on the video call screen
Image of a hand holding a mobile smart phone where a provider is on the video call screen
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Get expert medical support
Get expert medical support

We’re here to help. You can talk with a provider at any point via chat, or a quick phone or video call.

You are eligible if you are:
  • At least 18 years old
  • In CA, CO, CT, DE, DC, HI, IL, ME, MD, MA, MN, NV, NH, NJ, NM, NY, OR, RI, VT, VA, or WA (residency not required)
  • Medically eligible
Hey Jane cares for all people, including all gender identities. We also accept patients regardless of immigration status.

Pay as little as $0 with insurance

Hey Jane accepts select insurance plans. If you’re not using insurance, we offer sliding-scale pricing based on income. We also partner with abortion funds to help you pay for treatment. Click a plan below to see what services are covered.

See all ways to pay
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What form of birth control is right for me?

Hey Jane offers prescriptions for over 100 different birth control options, including different formats and brands. We review your medical history, lifestyle needs, and birth control preferences to recommend options that work for you. We can always try something else if it isn't the right fit!

The pill

Take by mouth daily
A small, daily pill that may have a combination of estrogen and progesterone (two hormones) or just progesterone.

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The patch

Apply weekly
The patch is a thin, two inch plastic square that sticks to your skin and releases hormones to prevent you from getting pregnant.

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The ring

Insert monthly/yearly
The ring is a small, bendable plastic ring that you insert into your vagina. It's a lot like putting in a tampon.

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The shot

Get every 3 months
A shot you can give yourself under the skin that keeps you from getting pregnant.

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Non-hormonal

Use during sex. We offer multiple non-hormonal birth control options including diaphragms, vaginal gel, and condoms.

Ella® vs. Levonorgestrel (generic Plan B®)

Ella
Levonorgestrel
(generic Plan B)
Efficacy
Reduces chances of  pregnancy when taken within 120 hours (5 days) after unprotected sex or contraception failure (like a broken condom, or missing a dose of your birth control pill)
Reduces chances of  pregnancy when taken within 72 hours (3 days) after unprotected sex or contraception failure (like a broken condom or missing a dose of your birth control pill)

Purchasing multiples
You can be prescribed up to 6 pills from Hey Jane to keep on hand
You can purchase up to 6 pills from Hey Jane to keep on hand
Availability at Hey Jane
Available with a prescription
Available without a prescription
Shelf life
3 years
4 years
Weight restrictions
May be less effective for individuals who weigh over 195 pounds (or have a BMI of 30 or more)
May be less effective for individuals who weigh over 165 pounds

Why Hey Jane?

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Fast, virtual consultations with a provider in 1 business day.

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FDA-approved medications ready for quick and easy pick up at your local pharmacy.

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Affordable care, with or without insurance.

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Support from our expert providers via a secure app.

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Follow up care to make sure you see the results you want.

Hi! I’m on medication for herpes outbreaks and just started dating someone new. We were wondering what precautions we should take to lower the chances of transmission?
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Amy
That is a great question and I’m so glad you and your new partner are able to talk openly about this! Transmission risk is highest when there’s an active outbreak so you’ll want to avoid intercourse when you have one until the scabs heal. Be sure you use a barrier method like an external condom, internal condom or dental dam for penetrative or oral sex. If you need a refill on your antiviral medication to prevent future outbreaks, please let me know.
Illustration of a Hey Jane providerIllustration of a Hey Jane provider
Sally R., RN (she/her)

What form of the "morning-after" pill is right for me?

Emergency contraception can be used to prevent a pregnancy after having unprotected sex. It is often referred to as the morning-after pill, though this term is misleading as you can take the medication up to 3-5 days after unprotected sex, depending on the specific treatment you take. It is not the abortion pill, which ends an existing pregnancy. Learn more about the two types of emergency contraception pills Hey Jane offers below.

What is herpes?

Herpes, aka herpes simplex virus, is a common sexually transmitted infection (STI) that affects an estimated 1 in 8 people. There are two types of herpes virus: HSV-1 (aka oral herpes) and HSV-2 (aka genital herpes), but either type can cause sores in either location. 

Symptoms and frequency of outbreaks can vary from person to person. Even without visible symptoms, herpes can still be transmitted to sexual partners.

Learn more

Oral herpes (HSV-1) symptoms often include:

  • Small, open, painful sores or blisters in or around the mouth (aka cold sores)
  • Flu-like symptoms such as fever, body aches, and swollen glands

Genital herpes (HSV-2) symptoms often include:

  • Small, open, painful sores or blisters around the genitals or anus
  • Itching and/or burning sensations
  • Flu-like symptoms such as fever, body aches, and swollen glands

Reduce or get rid of a herpes outbreak fast

The most commonly prescribed antiviral pills to reduceherpes outbreaks are:

  • Acyclovir (Zovirax)
  • Famciclovir (Famvir)
  • Valacyclovir (Valtrex)

We can also prescribe topical treatments, like lidocaine cream to help with pain during outbreaks or topical antivirals you can apply directly to the outbreak.

After you fill out our intake form on your phone or computer, your Hey Jane provider will evaluate the whole picture. This includes discussing your history of prior infections, your current symptoms, and what has or hasn’t worked for you in the past.

Learn more

Frequently asked questions

How will my Hey Jane provider know what infection I have?
Can Hey Jane help me get tested for STIs and other infections?
How much does Hey Jane’s infection consultation cost?
Does Hey Jane ship my infection treatment directly to me?
What causes herpes?
Is there a cure for herpes?
How long does a herpes outbreak last?
Are there natural remedies for herpes?
Is a cold sore the same thing as herpes?
Can you get herpes from oral sex? Kissing?
When should you see a doctor in person for herpes?
Do you have to use antiviral medication to treat herpes?
How can you prevent herpes from spreading to other people?
Are cold sores and canker sores the same thing?
What days/hours does Hey Jane operate?
View all FAQs
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Consult with a provider in 1 business day