Hey Jane reviews

"I felt safe, listened to, and supported. This is how it should be."

Scroll to see why patients trust Hey Jane for abortion care and more. All reviews are verified and anonymous to protect the privacy of our patients.

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4.94 star rating
5 out of 5 stars review
80,000+
patients treated
Trusted by:
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Aug 2024
With it would have happened quicker

I just wish it would have happened quicker with insurance. But other than that it was very efficient.

Medication abortion
Affordability
Verified medication abortion patient
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Aug 2024
Everything was covered under insurance

Medication abortion
Affordability
Verified medication abortion patient
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Aug 2024
They made it so affordable with insurance

Medication abortion
Affordability
Verified medication abortion patient
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Aug 2024
So easy for me

Hey Jane handled all of the communication with insurance, making so easy for me

Convenience
Medication abortion
Affordability
Verified medication abortion patient
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Aug 2024
Very easy

It was very easy, I didn’t have to do any heavy lifting when it came to using my insurance. Hey Jane told me what my insurance would cover and what my out-of-pocket costs would be

Affordability
Convenience
Medication abortion
Verified medication abortion patient
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Aug 2024
Happy to use insurance but it greatly slowed down process

I was happy to be able to use insurance but it greatly slowed down process - to the point where I considered abandoning Hey Jane entirely and going in person because my pregnancy symptoms were getting so bad

Medication abortion
Affordability
Verified medication abortion patient
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Aug 2024
Easy to use my insurance

Jane makes it easy to use my insurance. HeyJane called my insurance to make sure I was covered

Convenience
Medication abortion
Affordability
Verified medication abortion patient
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Aug 2024
Had to wait for insurance

It took longer since I had to wait for insurance to get back to Hey Jane and it was pretty stressful.

Medication abortion
Affordability
Verified medication abortion patient
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Aug 2024
Didn't have to contact my insurance

I love that I didn't have to contact my insurance to find out if it was covered

Medication abortion
Affordability
Verified medication abortion patient
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Aug 2024
Worked with my insurance provider

Hey Jane worked with my insurance provider to determine coverage; while it took an extra day, Hey Jane team managed this coordination so I didn't have to.

Medication abortion
Affordability
Verified medication abortion patient
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Aug 2024
Response was slow

It was okay. I reached out a few times about insurance coverage and response was slow and never got a doctors note that I asked for

Medication abortion
Affordability
Verified medication abortion patient
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Aug 2024
Very easy to use

Very easy to use, was nice having follow ups when you had a chance to do them and not needing to go to a physical doctor’s office with an appointment. It helped keep my private choice private.

Privacy
Convenience
Medication abortion
Verified medication abortion patient
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Aug 2024
Simple, straightforward, non judgmental

Highly recommend using Hey Jane if you are looking for a simple, straightforward, non judgmental approach to take care of your health needs. Staff were excellent at being available to answer all my questions along the way. Thank you to Hey Jane for making a difficult decision as seamless as possible.

Medication abortion
Verified medication abortion patient
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Aug 2024
Good communication

Thankful for hey Jane. Informative, helpful, and good communication.

Medication abortion
Verified medication abortion patient
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Aug 2024
All of my questions were answered

i had such a positive experience with heyjane. all of my questions were answered and the peer-support group was such a helpful space. this was my first time having a medical abortion and i really valued being able to recieve care and complete the procedure from the comfort and privacy of my home. couldn’t be more grateful for hey jane and the wonderful access to care they provide.

Support
Medication abortion
Verified medication abortion patient
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Aug 2024
Quick, effective abortion services

Quick, effective abortion services without the need to go into a medical clinic. Everything done in the comfort of your home, in your timing. I had a great experience and recovered easily.

Medication abortion
Verified medication abortion patient
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Aug 2024
Thankful

Medication abortion
Verified medication abortion patient
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Aug 2024
Beyond happy with the support I received

I am beyond happy with the support I received from Hey Jane. In a time of distress, I had access to care in a quick, easy and discrete manner. Thank you for having this service available to women in need.

Support
Convenience
Medication abortion
Verified medication abortion patient
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Aug 2024
Felt very cared for

Felt very cared for and safe working with heyjane. Had a great experience and never felt neglected or not listened to.

Safety & efficacy
Medication abortion
Verified medication abortion patient
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Aug 2024
Should be accepted

Medication abortion
Verified medication abortion patient
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Aug 2024
A quick solution to this unforeseen pregnancy

I completed my application, made my very affordable payment (I didn’t have medical due to a resent layoff) and I received my medication for abortion 2 days later. They guided me through each step of this journey and my experience was very mild period cramps after about 3 hours of taking the medication. I stopped bleeding within 7 days and started ovulating 3 weeks later. Pregnancy test came up negative and I’m back to my normal periods. Thanks Hey Jane for giving me a quick solution to this unforeseen pregnancy.

Medication abortion
Verified medication abortion patient
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Aug 2024
Lots of support and guidance

I received lots of support and guidance during this difficult time. Very communicative, answering questions fast, delivery was quick as well. Overall, I was made very comfortable during my experience.

Speed
Support
Medication abortion
Verified medication abortion patient
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Aug 2024
Got my prescription fast

I loved Heyjane, got my prescription fast and had a lot of emotional support. Being able to read through other people’s experiences gave me strength while I went through this alone.

Speed
Support
Medication abortion
Verified medication abortion patient
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Aug 2024
Highly considerate of my privacy

The service was highly considerate of my privacy and very efficient in following up and providing answers and support.

Support
Medication abortion
Verified medication abortion patient
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