Hey Jane reviews

"I felt safe, listened to, and supported. This is how it should be."

See why over 70,000 people trust Hey Jane. All reviews are verified and anonymous to protect the privacy of our patients.

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4.94
5 out of 5 stars review
70,000+
patients treated
Trusted by:
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Apr 2024
The pills worked well and were safe.

Medication abortion
Verified medication abortion patient
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Apr 2024
Very stress free abortion

Very stress free abortion. Don’t have to worry about other people or protesters. Or feeling uncomfortable going to the clinics 100/10

Medication abortion
Verified medication abortion patient
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Apr 2024
Could not recommend enough

I struggle with pcos, after being told by my gyno that the likelihood of becoming pregnant was very low and I’d probably need “help” conceiving one day when ready… I found myself unexpectedly pregnant 2 months later. The timing couldn’t have been worse. Once I calmed down and did my research I found Hey Jane. I was terrified, but knew that a medical abortion was the best choice for me at this time. I never felt alone during this process. I had all of the resources I needed. A file with easy to follow instructions, ibuprofen and Zofran. Shipping was fast, the staff was so responsive through the portal. I had questions answered promptly by nurses, NPs, and patient advocates. I was checked on often- before, during , and over 4 weeks after. Could not recommend enough.

Speed
Convenience
Medication abortion
Verified medication abortion patient
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Apr 2024
Straightforward and simple to use

I found myself in a position where I knew I was not going to be able to carry forward a pregnancy at my age and my living situation. It was not something I wanted at this point in my life. After taking a positive pregnancy test, I immediately looked for something like Hey Jane. Hey Jane was straightforward and simple to use. They care deeply about their clientele. I felt comforted and confident at every point during this process. Granted, the process wasn't pain-free but it got the result that I desperately needed. I moved to Washington two years ago and I'm so grateful that I had the opportunity that Hey Jane provided that I would not have gotten before I lived here. They provide an essential service. They also provide plenty of add-ons such as birth control and heating pads that people may feel too embarrassed to find elsewhere. I never had to leave my home. That was really important to me.

Medication abortion
Verified medication abortion patient
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Apr 2024
Much cheaper option than Planned Parenthood

Great service, much cheaper option than planned parenthood, fast shipping

Speed
Medication abortion
Verified medication abortion patient
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Apr 2024
Super fast and helpful

Online options are always very skeptical to trust at first. However, Hey Jane was super fast and so helpful throughout this process. They definitely turned a scary process into something so easy and simple. Everything from start to finish was so detailed and thought out. They defiantly made me feel safe and comforted.

Safety & efficacy
Speed
Convenience
Medication abortion
Verified medication abortion patient
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Apr 2024
Private, fast, non-judgmental, professional

Medication abortion
Verified medication abortion patient
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Apr 2024
Simple and easy

Hey Jane made this process so simple and easy. They sent my pills right away and answered all my questions. When FedEx sent my pills to the wrong house hey Jane made sure to reorder me new ones (no additional charge) and made sure I received them.

Convenience
Medication abortion
Verified medication abortion patient
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Apr 2024
Easy

Hey Jane made this process so informative and easy.

Convenience
Medication abortion
Verified medication abortion patient
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Apr 2024
Completely anonymous

Completely anonymous, very thorough and supportive through the whole process!

Support
Medication abortion
Verified medication abortion patient
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Apr 2024
They are great

They are great with checking in and making sure everything worked okay and medically safe

Safety & efficacy
Medication abortion
Verified medication abortion patient
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Apr 2024
Received my treatment quickly

i received my treatment quickly and it was successful! although the second step was very painful, i am thankful for treatment. before and after care messages from hey jane made me have less anxiety about everything because i felt comfort in the information provided for me almost daily! i truly felt like they wanted to help as much as possible!

Medication abortion
Verified medication abortion patient
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Apr 2024
Privacy

If you’re an introvert and would like some privacy about getting abortion and don’t want to leave your home I would recommend Hey Jane. It works!!

Medication abortion
Verified medication abortion patient
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Apr 2024
Discreet packaging

First, I greatly appreciated the discreet packaging: it comes in a basic fedex envelope, appearing like any other package. This was extremely helpful as my neighbor accidentally wound up with my package, and I didn’t have to worry if he knew what was inside. Though when you shake it, it does sound like pills, but it can be any of the thousands of other medication on the market. The package included all medication necessary for the procedure, along with a pamphlet full of detailed instructions (both pictures and text) plus answers to common FAQs. I’d highly recommend inserting the pills vaginally to reduce nausea and discomfort; I personally dreaded the idea of dissolving pills in my mouth. The kit purchase comes with access to a messaging portal, where you can get in touch with telehealthcare providers. It’s a reassuring feature to have, especially if you have to go through this alone. I highly recommend this service, as its helped both me and a friend through the same situation. It helps that it costs so much less than going in person.

Affordability
Medication abortion
Verified medication abortion patient
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Apr 2024
Very communicative

heyjane was an amazing team to work with. They were attentive and understanding. They were very communicative during this difficult time.

Medication abortion
Verified medication abortion patient
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Apr 2024
Private procedure

Hey Jane offers private and efficient care. It allows you to have a private procedure from the comfort of your home while supporting you every step of the way.

Privacy
Support
Medication abortion
Verified medication abortion patient
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Apr 2024
More affordable than going to Planned Parenthood

Hey Jane allowed me to access abortion care on my own in a safe & comfortable way. I felt very informed through the entire process, and their system for live communication made me feel supported throughout. I always knew if I had questions or concerns, the answers were just one call or text away. More affordable than going to Planned Parenthood for the same treatment by a couple of hundred dollars, it was the right choice for my needs. Even when I had complicating issues, Hey Jane was able to answer my questions as make sure I received the correct treatment. Would definitely recommend them to anyone who needs similar services.

Safety & efficacy
Support
Medication abortion
Verified medication abortion patient
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Apr 2024
Amazing service

Amazing service. Helped me through every step and always there to follow up and answer any questions

Medication abortion
Verified medication abortion patient
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Apr 2024
I am so grateful

I was so scared and riddled with anxiety, but the spruce app and the public forum really helped me a lot. I am so grateful for this service.

Medication abortion
Verified medication abortion patient
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Apr 2024
I am so grateful Hey Jane exists

I am so grateful Hey Jane exists. The team made the whole process easy and seamless. They were easy to contact with questions and concerns. The whole process was easy and a personal roller coaster but in the end it was the best decision for myself.

Convenience
Medication abortion
Verified medication abortion patient
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Apr 2024
Hey Jane makes the process so easy

Abortion gives options. HeyJane makes the process so easy. With their step by step instructions and follow up, I felt like someone was holding my hand through out the process.

Convenience
Medication abortion
Verified medication abortion patient
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Apr 2024
Courteous staff

Glad that this service is available along with nice and courteous staff that help answer any questions or concerns you may have

Medication abortion
Verified medication abortion patient
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Apr 2024
Quick follow up

Very difficult crisis. Hey Jane was there to support me every single step of the way in a very bad circumstance. I appreciate their quick follow up and how they expedited every question I have quickly

Support
Medication abortion
Verified medication abortion patient
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Apr 2024
Excellent care before, through, and after

After getting declined from other sources for my abortion Hey Jane provided excellent care before, through, and after the process, the response time from medical professionals was amazing. I would definitely recommend this to anyone going through an abortion!

Medication abortion
Verified medication abortion patient
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